1. Introduction

Welcome to AURUM COMFORT LTD. By accessing or using our website and services, you agree to be bound by these Terms of Use. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or place an order.

2. Company Details

AURUM COMFORT LTD
2 Aspen Close, Gomersal, Cleckheaton, BD19 4NY, England

3. Ordering and Payment

• All orders are placed by phone. We do not currently accept online orders.
• Prices listed are in GBP (£) and include VAT where applicable.
• Payment methods accepted will be confirmed during your call.
• Orders are subject to product availability and confirmation of the price.

4. Shipping and Delivery

• We aim to dispatch all orders promptly following confirmation of payment.
• Estimated delivery times will be provided when you place your order.
• Free shipping is available on orders over £30 within the UK unless otherwise stated.

5. Returns and Refunds

• If you are not satisfied with your purchase, you may return the item within 14 days of receipt, provided it is in its original condition.
• Refunds will be processed using the original payment method within 14 days of receiving the returned item.
• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of AURUM COMFORT LTD and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

7. Limitation of Liability

We strive to ensure the accuracy of the information on our website. However, we do not guarantee that the content is free from errors or omissions. AURUM COMFORT LTD shall not be liable for any direct, indirect, or consequential losses arising from the use of our website or products.

8. User Conduct

• You agree not to use the website for any unlawful purpose or in a manner that could damage, disable, or impair the website.
• You must not transmit any malicious software or harmful code.

9. Links to Third-Party Sites

Our website may contain links to external websites. We do not endorse or accept responsibility for the content or practices of third-party sites.

10. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Updates will be posted on this page, and your continued use of our website constitutes acceptance of any changes.

11. Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms of Use, please contact us:

• By post: 2 Aspen Close, Gomersal, Cleckheaton, BD19 4NY, England